Posts

2019 Reader’s Choice and Locals Love Us Awards

The Putnam Family of Funeral Homes (Bertram Funeral Home in Bertram, Cremation Advocates by Putnam in Marble Falls, and Putnam Funeral Home and Crematory in Kingsland) continues to win the local awards for Best In Class. We do so by going above and beyond and because we understand that we have only one opportunity to make this right. Remember our billboard – #YODO? From writing the obituary to personalizing memorial folders and celebrations of life, to introducing grief therapy dogs in training, and offering different funeral home concepts (traditional, contemporary, and familial), and even offering different funeral planning products from final expense policies to prepaid funeral contracts, we do everything we can to advocate for you before, during, and after your time of loss and help you make meaning out of an emotional time. Every employee is also a community volunteer and Putnam supports several local causes and organizations as we believe that investing in our community keeps our community strong. It also enables us to build relationships to better serve you when you need us the most. We are local and family-owned with the ONLY on-site crematory in the Highland Lakes area. Not only do we Keep Your Loved Ones Close and provide Excellence in Remembrance, but Putnam also Cares!  We provide cremation and burial services, celebrations of life, and preplanning services to Horseshoe Bay, Spicewood, Lakeway, Austin, Liberty Hill, Temple, Bertram, Oatmeal, Burnet, Tow, Kingsland, Llano, Highland Haven, Granite Shoals, Cottonwood Shores, Marble Falls, Meadowlakes, Double Horn, Round Mountain, Johnson City, Blanco, Boerne, San Antonio, Fredericksburg and beyond.

Chris Putnam Earns PhD in Business Administration

Central Texas entrepreneur, leader, funeral home owner, and philanthropist Chris Putnam successfully defended his research dissertation, “A Leader’s Perspective to Retaining Millennial Workers:  A Qualitative Triangulation of Job Embeddedness Theory and Leader-Member Exchange,” to earn his PhD in Business Administration with a concentration in organizational leadership from Northcentral University on November 28, 2018.  Dr. Putnam also holds a MBA and BA in Business Administration from Ottawa University and a Diploma of Funeral Service from Commonwealth Institute of Funeral Service.

Dr. Putnam has spent the last ten years studying generational theory.  In choosing his dissertation topic, he explains that “Each generation has distinctive characteristics and expectations.  Baby boomers and generation Xers who have been in leadership roles for several decades have experienced the frequent turnover of the millennial generation.  Little to no research is available from the older generations’ perceptions of the younger generation, however, millennial perception is abundant.  I wanted to fill a research gap from a leader’s perspective as to why millennials “job hop” more frequently than other generations.  Moreover, as a small business owner, I find it essential to understand how to retain millennial workers.  According to the Small Business Administration, millennial turnover costs American small businesses $64 billion dollars annually.”

Dr. Putnam’s research participants included members of the baby boomer and generation x generations who were small business owners in Central Texas and employed millennials. He found these leaders expressing frustration over a perceived lack of work ethic. Given the lack of existing information, most of the leaders did not have a specific strategy to improve relationships and increase retention; and the strategies they did employee contrasted significantly with what little literature exists that pertains to supervision and mentoring across generations.

Based on his research and conclusions, Dr. Putnam believes that there is a huge misunderstanding and communication barrier between the various generations.  The millennial generation is a very ambitious and productive group that walks to the beat of its own drum.  The baby boomer generation is very similar, and much can be learned about its influence.  The size of both the baby boomer and the millennial generations is squeezing the smaller generation X and forcing its members to acclimate and adapt to both generations to be successful.  And for those generation Xers who have waited patiently for their baby boomer supervisors to pass them the torch, they will be sorely disappointed when it is the millennial who grabs it from them.

Dr. Putnam thanks his wife Jessamyn for supporting him through his doctoral experience.  The four-and-a-half-year journey was full of studying, teaching at Schreiner University and Central Texas Community College, and research engagements that came with emotional highs and lows.  He also thanks his children: Liam, Connor, and Anson for the missed evenings and weekends and life interruptions his goal caused.  Last by not least, he wants to recognize and thank his Putnam team: Jim Simmons, Eli Heatley, and Brittany Carrington, for picking up his slack and maintaining an extraordinary level of service at Putnam.  Dr. Putnam’s research broadened the theories of job embeddedness and leader-member exchange and he plans to apply his findings to the Putnam organization and teach other business and organizational leaders how to increase employee retention by using positive relationships and encouraging a work-life balance.

Dr. Putnam launched the Putnam brand with Putnam Funeral Home in Kingsland, Texas in 2000.  After adding in a crematory in 2006 that is now the only crematory in the Highland Lakes area, Dr. Putnam opened Cremation Advocates by Putnam in Marble Falls in 2017 as a contemporary and alternative approach to a funeral home and opened Bertram Funeral Home in 2018. Putnam Funeral Home and Crematory, LLC is located at 145 Texas Avenue in Kingsland, 325-388-0008, www.PutnamCares.com,; Cremation Advocates by Putnam is located at 206 Ave. H, Suite#204 in Marble Falls, 830-798-8413, www.CremationAdvocates.net; and Bertram Funeral Home is located at 1010 East TX-29 in Bertram, 512-355-8201, www.PutnamCares.com.  Putnam is a member of Selected Independent Funeral Homes, National Funeral Directors Association, the Cremation Association of North America, the International Cemetery, Cremation, and Funeral Association, National Association for Grieving Children, and Business Network International.

For more information or to request Dr. Putnam as a speaker, please email him at chris@putnamcares.com or call him at 325-388-0008.

Putnam Preplanning and Bereavement Guide

Bertram Funeral Home and Cremations

Putnam Funeral Home and Crematory, LLC, announces its recent expansion into Bertram, Texas with the opening of Bertram Funeral Home at 1010 East TX-29. Bertram Funeral Home is dedicated to serving the residents of Bertram, Oatmeal, Liberty Hill, Burnet, and the surrounding areas. The goal of Bertram Funeral Home and Putnam is to invest in the community and provide exceptional and personalized service during a difficult time.

This familial funeral home concept not only provides space for services and visitations, but it also provides our Bertram families and neighbors with access to the Putnam private crematory.  Putnam owns the only crematory in the Highland Lakes area and reserves its use exclusively for Putnam client families to ensure the integrity of our quality control and identification procedures while providing our families with the peace of mind that their loved one never leaves our care.  Bertram Funeral Home also offers the services of the only area Certified Celebrant.  Putnam is dedicated to the ones you love, and our caring and knowledgeable staff is here to remove as much stress as possible from the funeral process and to help you build a positive foundation for grief.

The staff at Bertram Funeral Home strives to provide excellence in remembrance. Everyone deserves a funeral or memorial that expresses how special they are. We at Bertram Funeral Home are committed to commemorating and honoring each person who enters our care.

Please call us at 512-355-8201 to schedule a tour of our facilities.

Bertram Funeral Home is located at 1010 East TX-29 in Bertram, Putnam Funeral Home is located at 145 Texas Avenue in Kingsland, and Cremation Advocates by Putnam is located at 206 Ave. H, Suite#204 in Marble Falls.

Affordable Cremation and Value Cremation

American consumers are obsessed with finding value, however, they oftentimes confuse value with price or affordability.  We are bombarded with prices everywhere we turn, as quite frankly, a price is so much easier to communicate than a value.  Warren Buffet defines the two by stating that “Price is what you pay and value is what you get.”

So let’s think about that.  You can brew your own coffee in a pot for roughly 30 cents a cup, or you can opt for more convenience and spend more on a Keurig and pods for almost 70 cents a cup, or you can run by a coffee shop and grab a cup for around $3.00 a cup.  The cup of coffee in the pot is the cheapest, but it does not provide the convenience or sense of community that many people value in a more expensive cup of coffee.

And yes, in this era of doing it yourself, you can absolutely build and stain a dining room table made from a piece of 4×8 plywood at a fraction of the cost of either buying one to put together or buying one already assembled and delivered to your door.  Many people find value in choosing the last option as they simply do not have the time or tools to select the wood, measure it, cut it, sand it, and stain it and having to start over if they don’t measure correctly or use too much stain.  And sanding alone is monotonous and physically exhausting.

The same can be said of value or affordable cremation.  What exactly does that mean?  If we look at price alone, all that says is that the price range for cremation is variable.  So, does that mean that you will get the same value between the lower and higher priced cremations?  Absolutely not.

Cremation can be cheap for a variety of reasons.  Perhaps the Funeral Home does not own their own crematory and contracts out to a third-party cremation mill for and does not have to pay the overhead associated with running a crematory.  Perhaps the Funeral Home or crematory is a cremation mill and cremated several decedents a year (bulk cremation), which begs the question of whether they have invested in sufficient refrigeration as required by law as well as to the integrity of their quality control and identification procedures. Perhaps the Funeral Home charges more for transportation, refrigeration, or weight of the decedent, which increases the final price. Perhaps the Funeral Home does not aid with the obituary, veteran’s benefits, social security, and death certificates.  Perhaps it only provides cookie cutter service options or none at all.

Cremation can be priced higher for a variety of reasons.  Perhaps the Funeral Home owns their own crematory and only cremates for their client families, thus ensuring the integrity of their quality control and identification procedures.  Perhaps the Funeral Home invests in on-site refrigeration to comply with Texas law while also investing in training to better enable their Funeral Directors to empower the consumer and help them build a positive foundation for grief.  Perhaps the Funeral Home includes additional services in its cremation price, such as transportation to and from a wider area, refrigeration, obituary writing, assisting with veteran’s benefits and death certificates, and service personalization options.

When it comes to cremation, just asking for a price will do nothing but give you a number.  In order to find a Funeral Home or cremation provider that offers value, you will have to ask them what they offer for the quoted price.  Too often people base their decision on price and then wind up having to learn how to file for veteran’s benefits and death certificates or publish an obituary or create service folders or tribute videos at a very emotional time in their life when they might have been better off spending more to receive professional and timely results and reduce anxiety.

So whether you are looking at coffee, dining room tables, or even cremation, it is important to understand the value of the services provided and not just the price.

Written by Jessamyn Putnam, Funeral Director at Putnam Funeral Home and Crematory, Cremation Advocates by Putnam, and Bertram Funeral Home, serving Llano, Tow, Kingsland, Buchanan Dam, Horseshoe Bay, Cottonwood Shores, Marble Falls, Meadowlakes, Granite Shoals, Highland Haven, Spicewood, Round Mountain, Johnson City, Blanco, Spicewood, Bee Caves, Lakeway, Westlake, Austin, Burnet, Bertram, Oatmeal, Liberty Hill, Smithwick, and the surrounding areas.

Celebration of Life and Funeral Catering Services

People generally think of catering for big life events such as weddings, anniversaries and graduations. These are typically events with set dates that can be planned well in advance. Celebrations of Life and Funerals rarely fall into this category as too often a loved one passes away unexpectedly.  Losing a loved one can be an arduous time for families and Hey Diddle Diddle Catering understands completely. We are collaborating with Putnam Funeral Home, Cremation Advocates by Putnam, and Bertram Funeral Home to support you in your needs for sensitive planning & catering in the Highland Lakes area.

Relieving the Burden of Planning

Whether you are celebrating a joyous occasion or saying farewell to a loved one, food is always a key component of social gatherings. The act of breaking bread and sharing fellowship has been an integral component of ceremonies for many years. However, preparing such a desirable meal for a life celebration and/or funeral can be a difficult, near impossible task for just yourself and immediate family.  In fact, providing food and drinks for guests at the memorial service isn’t likely to be at the top of your to do list. Our professional catering staff at Hey Diddle Diddle is adept at handling all of your hospitality needs in a dignified and efficient manner. This will help relieve the family of the burdens of planning for food and drinks at the funeral and/or memorial service. Our Celebration of Life caterers take care of everything from menu planning – with your input of course – to table settings to final clean up. This allows you to attend to your own needs and the needs of family and friends struggling with the loss of your loved one.

Flexible Food Menu and Beverage Service

We offer a variety of menu and beverage service options for you to choose from or we can customize a menu that suits the needs of your family. We’ll work with you and the Funeral Home to help decide the appropriate catering service for your family and friends and for your budget needs.

Our Celebration of Life menu will cater to whatever needs your family may have. If you don’t see something you’re interested in- just ask. We specialize in special requests and would be happy to accommodate whatever you’re looking for

For more information, please contact us at Hey Diddle Diddle Catering.   We would be honored to serve you in your family’s time of need.

Serving Liberty Hill, Bertram, Oatmeal, Burnet, Marble Falls, Granite Shoals, Highland Haven, Kingsland, Tow, Llano, Buchanan Dam, Horseshoe Bay, Cottonwood Shores, Meadowlakes, Round Mountain, Spicewood and surrounding areas.

Guest blog by Michelle Devaney, Hey Diddle Diddle Catering in Burnet

Healthy Living for Your Brain and Body

Join us on Thursday, August 23 from 11:30-12:30 in Suite 204 in the Market on H Building (across from the Bluebonnet Cafe in Marble Falls) for a light lunch and a presentation by the Alzheimer’s Association on Healthy Living for Your Brain and Body.  This is the first in a series of 3 virtual learning seminars on topics related to Alzheimer’s and Dementia.  Please RSVP to 512-361-6241 or by visiting alz.org/texascapital as seating is limited to 30 people.

The Race to the Bottom: Is Price the Only Consideration When Choosing a Funeral Home or Cremation Provider?

Knowledge, quality, service, personalization, legally compliant, going above and beyond, time spent with the family – these are the qualities that people take for granted that they will receive when choosing a funeral home or crematory.  However, there appears to be a race to the bottom in the funeral industry that is negatively impacting the ability of funeral homes and crematories or cremation providers to meet these expectations and many families are walking away from the burial or cremation of a loved one – disappointed.

With on-line options touting cheap cremations and some funeral homes BOLDLY UNDERLINING IN ITALICIZED CAPS THAT THEY WILL PRICE MATCH,  it is clear that the funeral industry incorrectly believes that the number one priority to someone shopping for a funeral home or crematory is price.   And by trying to be the cheapest, many in the funeral industry have initiated a race to the bottom by cutting corners.  Some families tell stories of illegal solicitation efforts, of being offered “Factory Second” urns, being rushed through their initial meeting, receiving the cremated remains of their loved one in the mail, or not being provided options for a service or help with insurance or the option to purchase death certificates, just to name a few.

The final disposition following a death is just that – final.  Families only have one opportunity to have it done right.  There are no do-overs.  So while consumers and funeral homes have been trained to buy and sell solely on price, the race to the bottom, to be the cheapest, has the potential to leave a family bereft and unhappy with how the final disposition of their loved one has been handled.

What can you do to ensure that your expectations are met?  When shopping for a funeral home, crematory, or cremation provider, look beyond the price.  Ask yourself, what am I giving up by going with the cheapest option?  Am I missing out on using a local business who hires locals and volunteers time and money to the community?  Am I missing out on knowledge, or quality, or service?  Am I using a funeral home that engages in shady or illegal practices or finds other ways to cut corners?  And if a funeral home is visibly cutting corners, how might they be cutting corners with my loved one when I am not in the room?  Am I missing out by using a funeral home or cremation provider that really cares and is going to take time with me and help me build a positive foundation for grief?  Am I using a middleman who is going to ship my loved one hours away to be cremated?

In other words, look beyond price and ask questions about what makes a funeral home or crematory or cremation provider different and ask questions about things that are important to you.

You can no longer expect a certain level of service when contracting a funeral or cremation – the race to the bottom, to be the cheapest, has created an environment in which funeral homes and cremation providers are doing whatever they can to cut costs, doing whatever they can to provide a consumer with the cheapest funeral or cremation out there, when maybe what the consumer really wants is for their loved one’s funeral or cremation done well and done right.

Changing the Face of Funeral Homes in Burnet

Cremation Advocates by Putnam is introducing an exciting new concept to Burnet, Horseshoe Bay, Marble Falls and the surrounding areas – an event approach to cremations instead of a traditional funeral home experience.  Not only do we have the only crematory in the Highland Lakes Area, but we have the only licensed funeral establishment in Burnet and Llano counties and beyond that eschews the traditional funeral home setting for a contemporary office setting especially designed to host intimate life celebrations, receptions, gatherings, and functions with the technological capability to include remote friends and families.  Our cremation advocates are ready to help you navigate the cremation process and make meaning out of an emotional time.

Events

Nothing Found

Sorry, no posts matched your criteria