We at Putnam work hard to empower our community with information and help build a positive and meaningful foundation for grief. With the advent of the Coronavirus – COVID-19 – people are starting to change how they interact with each other. This has implications for how families handle arrangements with funeral homes and their choices for viewing and services.
As funeral directors, we are always on the front lines. We are experienced working with families and deceased who have been exposed to a variety of pathogens, and we are vigilant in protecting our staff and our families. With this novel virus, rest assured that we are implementing additional disinfection and containment procedures that go beyond standard infection prevention and control precautions when taking your loved one into our care and that we are including the use of additional personal protective equipment (above and beyond what is required) when embalming. As a standard practice, we thoroughly clean and disinfect our facilities on a regular basis and before and after visitations, services, and when working with families of a deceased with a known pathogen. We have increased our disinfection procedures to include day-to-day foot traffic.
When it is time to make funeral or cremation arrangements, we are stocked with hand sanitizer and hand washing stations for our families that choose to meet with us face-to-face. We can also utilize Docusign to facilitate remote arrangements.
The Centers for Disease Control (CDC) states that a loved one who died of COVID-19 may be buried or cremated according to the family’s preferences. The CDC also reports that “ a funeral or visitation service can be held for a person who has died of COVID-19,” and that “there is currently no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of COVID-10.” However, the CDC urges people to not touch the body of someone who has died of COVID-19 and to continue to wash your hands and cover coughs and sneezes. We are prepared to discuss alternatives, such as webcasting or moving a service to a later date, with our concerned families.
With on-site refrigeration and the only crematory in the Highland Lakes area, your loved one stays at Putnam, nor do we cremate for other funeral homes or cremation services, thus potentially helping to reduce the spread of this virus within our community and state. Putnam cares, and we go above and beyond to maintain your peace of mind. Please do not hesitate to call, email, or visit the following web sites for more information:
Cremation Advocates by Putnam’s client families have only positive things to say about their experience arranging cremations, services, and celebrations with Putnam. 100% of our survey responses from 2018 say that they would recommend Cremation Advocates by Putnam to their friends and family members and they would use Cremation Advocates by Putnam for themselves or another family member. 98% of survey responses said that they believe that they received an incredible value for the price of services. This was emphasized by comments from those who had recently attended or arranged services at other funeral homes. These comments touched on the fact that our cremation package pricing was inclusive of everything needed for cremation and their were no hidden fees or surprises, that there were no high pressure sales, that our offices were contemporary and filled with natural sunlight and looked nothing like a funeral home, and that our staff is compassionate, understanding, patient and kind. Client families found that we care about our families and will move heaven and earth to ensure that they are able to make meaning out of an emotional time. Our client families also appreciated our active involvement in the community to include the incredible amount of volunteer hours our owners and staff pour into the Highland Lakes, as well as monies donated.
We at Cremation Advocates by Putnam appreciate our client families’ sincere and heartfelt responses. We created our Marble Falls location to meet the changing needs and wants of our clients. We are honored to serve our client families and always pledge to be an advocate and walk our families through their moments of stress and uncertainty. With clients coming to us to arrange cremations and (yes, even burials) from Horseshoe Bay, Spicewood, Marble Falls, Meadowlakes, Burnet, Bertram, Round Mountain, Johnson City, Fredericksburg, and Austin, it is clear that our cremation client families are sharing their positive experiences with others.
We are available 24 hours a day, 7 days a week by calling 830-798-8413. Our office is opened Monday thru Friday (excluding holidays) from 9-4 and by appointment. We ask that you call and schedule an appointment to ensure that we are available to give you the time you need. We also own Bertram Funeral Home in Bertram (appointment only, 512-355-8201) and Putnam Funeral Home and Crematory, LLC in Kingsland, TX which is open 7 days a week from 8-5 and by appointment (325-388-0008). More information can be found at www.CremationAdvocates.net and www.PutnamCares.com.